Terms of Service

Last updated: May 2, 2023

Effective May 2nd, 2023 until October 2nd, 2023

Welcome to Tatak! Tatak is a digital loyalty app owned and operated by Tatak Labs, that provides users with a platform to earn and redeem rewards through participating merchants. By accessing or using the Tatak app, you agree to be bound by the following terms and conditions ("Terms"). These Terms apply to all users of the Tatak app, including users who are simply browsing the app, as well as users who contribute content, information, and other materials or services on the app. We do this through our website (“Site”), mobile applications (“App”), products and services (collectively, the “Services”).

If you have any questions, comments or concerns regarding this Terms or the Services, You can contact us:

Changes to this Terms

We are always improving our Services, so these Terms may need to change along with our Services. We reserve the right to update these Terms from time to time with or without prior notice. We may notify You of any changes by posting the new Terms on this page.

We will send you an email, and/or attempt to notify you on our Service or by some other means, prior to the change becoming effective and update the "Last updated" date at the top of this Terms.

You are advised to review this Terms periodically for any changes. Changes to this Terms are effective when they are posted on this page.

Privacy

We take data protection and privacy very seriously. For the current Privacy Policy, please check here.

Age and Eligibility

Tatak is not intended for use by anyone under the age of 13. Please read the Privacy Policy thoroughly to understand how We collect, uses, and disclose information regarding its users.

Using the Services

To access the Tatak app, you must register for an account. During the registration process, you will be required to provide certain personal information, such as your name and email address. For the complete list of personal information please refer to our Privacy Policy. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. Tatak will not be liable for any loss or damage arising from unauthorized use of your Account. You agree to immediately notify Tatak of any unauthorized use of your Account.

Your account, stamps, benefits, and rewards are private and may not be sold, transferred or assigned to, or shared with, family, friends, or others.

Stamps collected have no cash value.

Communications

As part of the Services, you may receive communications through the Services, including messages that Tatak sends you (for example, via email or SMS). You may opt out of receiving promotional emails by following the instructions in those emails or by contacting us at contact@tatak.app. If you opt out from promotional emails or sms, we may still send you transactional or administrative emails, e.g. emails about your Account or our ongoing business activities, including legal notices. With your consent, we may send promotional and other push notifications to your mobile device. You can turn off these notifications by changing the settings for push notifications on the App or on your device.

Qualifying Purchases

Rules or requirements regarding qualifying purchases are either indicated within the App or by the participating merchants/stores. If anything is not clear or ambiguous the requirements or rules of the participating merchants/stores must prevail.

Rewards and Points

Tatak reserves the right to modify or discontinue the rewards program at any time without notice.

Rewards offered may have an expiry date, depending on the participating merchants/stores.

Tatak points can only be redeemed and offered by participating merchants/stores and are subject to availability.

How It Works

The Service is designed around the loyalty and rewards app called "Tatak".

Each qualifying purchase at a participating merchant/store will earn you a stamp and will validate on your App or Service account.

Stamp validation occurs by the merchant staff presenting the Tatak tag or Tatak QR code to the customer.

Once you reach the required number of stamps (which will be determined by the participating merchant/store), you are eligible for a reward.

Earned rewards will be available for redemption through your mobile device. Redeem rewards by presenting your completed stamp cards on your App or Service account to the merchant staff at the correct participating merchant/store.

Termination of the Services

You are free to stop using the Services at any time, including by terminating your account. You may request assistance with this process by contacting contact@tatak.app. Please refer to our Privacy Policy, to understand how we treat information you provide to us after you have stopped using our Services.

Tatak is also free to terminate (or suspend access to) your use of the Services or your account for any reason at our discretion, including your breach of these Terms. Tatak has the sole right to decide whether you violate any of the restrictions outlined in these Terms.

Unless you delete your Account, even if you are not actively using the Services and/or you have deleted the App from your device, your Account with us will remain open. Your Account can only be fully terminated if you choose to delete your Account. Account termination may destroy any content associated with your Account, so keep that in mind before you decide to terminate your Account.

Disclaimers, Limitation of Liability and Indemnity

Warrany Disclaimer

The Tatak app is provided on an "as is" and "as available" basis, and Tatak Labs makes no representations or warranties of any kind, express or implied, as to the operation of the Tatak app or the information, content, materials, or products included on the app. You expressly agree that your use of the Tatak app is at your sole risk.

Limitation of Liability

Tatak Labs or we will not be liable for any damages of any kind arising from the use of the Tatak app, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnity

You agree to indemnify and hold the Tatak Parties harmless from and against any and all claims or demands, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms, or your violation of any rights of another.